1. Prohibited Items

• No food, drinks, or chewing gum are allowed on or near the inflatable. This helps prevent choking hazards and keeps the equipment clean.
• No shoes, glasses, jewelry, or badges are allowed while using the inflatable to avoid injury and prevent damage to the unit.
• No face paints, party poppers, colored streamers, or silly string are to be used on or around the inflatable. These substances can stain or damage the equipment.
• No smoking or barbeques near the inflatable, as this poses a fire hazard and can damage the material.

2. Supervision and Safety

• A responsible adult must supervise the inflatable at all times to ensure safe usage and adherence to the rules.
• Children under 3 years of age are not permitted to play on the inflatable due to safety concerns. Adult supervision is required for all users at all times.
• Maximum capacity: The inflatable can accommodate a maximum of 5 adults or 8 children, with a total weight limit of 680 pounds. Exceeding this capacity may lead to injury or damage to the equipment.

3. Safe Usage Guidelines

• No pets, toys, or sharp objects are allowed on the inflatable at any time to prevent punctures or harm to users.
• Users must not bounce on the front safety steps, as this area is not designed for play and may result in falls or injury.
• Please ensure children are properly clothed, with no loose items in their pockets that could potentially fall out and cause harm.
• No somersaults, flips, or rough play are allowed on the inflatable to prevent injury.

4. Emergency Procedures

• In the event that the blower stops working, immediately ensure all users exit the inflatable.
• If there are high wind speeds or unsafe weather conditions, all users must leave the inflatable, and it should be deflated promptly to avoid damage or injury.

5. Mandatory Adult Supervision

• The most important rule: Children must never use the inflatable without adult supervision. The supervising adult is responsible for enforcing these rules to ensure safe and proper operation of the inflatable unit at all times.

1. Free Delivery within 15 Miles: Delivery is free for locations within a 15-mile radius of our main location in Knightdale, NC.
2. Mileage Fee Beyond 15 Miles: For any delivery locations over 15 miles from Knightdale, a fee of $1 per mile will be charged for each additional mile beyond the initial 15 miles.
3. Invoicing and Payment: This mileage fee will be invoiced in addition to the total rental cost and is required to be paid along with the final payment on the date of your event.

1. Condition of Rental Equipment

• The rental equipment has been received by the Renter in good condition and must be returned in the same condition, with ordinary wear and tear accepted.
• Any damages will be charged to the renter's original form of payment.

2. Assumption of Liability

• The Renter assumes full responsibility for any injuries to persons or damage to property resulting from the use of the rental equipment while in their possession. The Renter agrees to release and hold harmless FlipHouse, LLC from any and all claims, liabilities, or legal actions arising from its use during the rental period.
• If, for any reason, the release and hold harmless clause is deemed unenforceable, the Renter agrees that any damages they may claim will be limited to the total amount paid to FlipHouse, LLC for the rental.

3. Restrictions on Use

• The Renter agrees that the rental equipment will not be loaned, sublet, or otherwise disposed of, and will be used only at the location specified in the rental agreement.
• Use of the rental equipment for any activity other than what it is intended is strictly prohibited.

4. Loss, Theft, or Damage

• In the event the inflatable equipment is lost, stolen, or damaged beyond repair, the Renter agrees to pay $2,000 (Two Thousand Dollars) as compensation to FlipHouse, LLC.
• The Renter also agrees that the original form of payment provided will be charged for any damages to the equipment.

• Fully Refundable with 24-Hour Cancellation: Cancellations made at least 24 hours before the scheduled rental time are eligible for a full refund of all payments made, including the deposit.
• Cancellations Within 24 Hours: If a cancellation is made less than 24 hours before the scheduled rental time, the deposit will be forfeited, and no refund will be issued.
• Rescheduling Policy
  • If you need to reschedule your rental, you may do so without penalty, provided the request is made 24 hours or more in advance of your scheduled rental time. In such cases, your deposit will be transferred to the new rental date.
  • Rescheduling requests made within 24 hours of the rental time will be treated as cancellations, and the deposit will be forfeited.